From there you can access the Advanced settings menu, then open the Alternate MAC address sub-menu. Go to the Network tab from the vertical menu and then access the Network Settings sub-menu from the right-side panel. The majority of these gamers are saying that the problem started to appear on their own, without any changes to their home networks being made.Īccess the vertical menu on the right from the main Xbox One menu, and navigate to Settings. For Xbox One on the Xbox One, a GameFAQs message board topic titled 'alternate Mac address'.Ī few Xbox One gamers have complained that their Xbox One console is randomly displaying an 'Additional Authentication Needed' error whenever they try to connect their console to their home internet network. Depending on your model, you should have MAC addresses here for both wired and wireless. Select the Additional Settings tab, then select Alternate MAC Address. Select your network here, then select Configure Network. Clear Alternate Wireless Mac Address Xbox Oneįrom the dashboard, select My Xbox, then System Settings, then Network Settings.
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